Active
Request for Bid (Open-Tender)
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
South African Social Security Agency
SASSA-11-26-ICT-HO
National
Published 17 Sep 2026
48 views
At a Glance
TENDER TYPE
Request for Bid (Open-Tender)
DELIVERY LOCATION
501 Prodinsa Building; Cnr Steve Biko (Beatrix) and Pretorius streets, -Arcadia-Pretoria-0083
ORGANISATION
South African Social Security Agency
CATEGORY
Information and communication
E-SUBMISSION
No - Physical
PROVINCE
National
Important Dates
Tender Published
17 Sep 2026
Closing Date
09 Oct 2026
15 days left
Tender Description
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Key Requirements & Special Conditions
Refer to Terms of Reference , Paragraph 17.1
Recommended Certifications
Documents commonly required for South African government tenders. Check the tender requirements for the specific list.
Tax Clearance Certificate
B-BBEE Certificate
Company Registration (CIPC)
CSD Registration
SBD Forms
Proof of Banking
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