Active Request for Bid (Open-Tender)

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Road Accident Fund

RAF 2026 00049 Gauteng Published 13 Aug 2026 56 views

Closes

14 Sep 2026

0 days remaining

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At a Glance

TENDER TYPE Request for Bid (Open-Tender)

DELIVERY LOCATION 420 Witch-Hazel Avenue, Eco Glades 2-Centurion-Pretoria-0046

ORGANISATION Road Accident Fund

CATEGORY Other service activities

E-SUBMISSION No - Physical

PROVINCE Gauteng

Important Dates

Tender Published 13 Aug 2026

Briefing Session 27 Aug 2026 at 11:00

Closing Date 14 Sep 2026 0 days left

Tender Description

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Key Requirements & Special Conditions

N/A

Briefing Session

Date & Time 27 Aug 2026 at 11:00

Tender Documents

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Contact Information

Road Accident Fund

Tshiamo Motitswe

Tshiamomo@raf.co.za

420 Witch-Hazel Avenue, Eco Glades 2, Centurion, Pretoria, 0046

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