Active
Request for Bid (Open-Tender)
SUPPLY, IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A UNIFIED CHANNEL MANAGEMENT (CONTACT CENTRE) SOLUTION WITH INTEGRATED TELEPHONY FOR THE CITY OF CAPE TOWN EMERGENCY AND NON-EMERGENCY CONTACT CENTRES
City of Cape Town
021S/2026/27
Western Cape
Published 17 Jul 2026
At a Glance
TENDER TYPE
Request for Bid (Open-Tender)
DELIVERY LOCATION
12 Hertzog Boulevard, Civic Centre-Cape Town-Cape Town-8000
ORGANISATION
City of Cape Town
CATEGORY
Services: General
E-SUBMISSION
No - Physical
PROVINCE
Western Cape
Important Dates
Tender Published
17 Jul 2026
Briefing Session
17 Aug 2026 at 09:00
Meeting Room D, Podium Block, 5th floor, Civic Centre, 12 Hertzog Boulevard, Cape Town. Or Microsoft
Meeting Room D, Podium Block, 5th floor, Civic Centre, 12 Hertzog Boulevard, Cape Town. Or Microsoft
Closing Date
16 Sep 2026
60 days left
Tender Description
SUPPLY, IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A UNIFIED CHANNEL MANAGEMENT (CONTACT CENTRE) SOLUTION WITH INTEGRATED TELEPHONY FOR THE CITY OF CAPE TOWN EMERGENCY AND NON-EMERGENCY CONTACT CENTRES
Key Requirements & Special Conditions
N/A
Briefing Session
Date & Time
17 Aug 2026 at 09:00
Venue
Meeting Room D, Podium Block, 5th floor, Civic Centre, 12 Hertzog Boulevard, Cape Town. Or Microsoft
Recommended Certifications
Documents commonly required for South African government tenders. Check the tender requirements for the specific list.
Tax Clearance Certificate
B-BBEE Certificate
Company Registration (CIPC)
CSD Registration
SBD Forms
Proof of Banking
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