Active Request for Information

THE ROAD ACCIDENT FUND REQUIRES A CALLBI SPEECH ANALYTICS SERVICE, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.

Road Accident Fund

RAF/2026/00025 National Published 12 May 2026

Closes

19 May 2026

5 days remaining

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At a Glance

TENDER TYPE Request for Information
DELIVERY LOCATION 2 Eco Glades Office Park 420 Witch-Hazel Avenue-Centurion-Pretoria-0046
ORGANISATION Road Accident Fund
E-SUBMISSION No — Physical
PROVINCE National

Important Dates

Tender Published 12 May 2026
Closing Date 19 May 2026 5 days left

Tender Description

THE ROAD ACCIDENT FUND REQUIRES A CALLBI SPEECH ANALYTICS SERVICE, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.

Key Requirements & Special Conditions

All RFI submissions should be emailed to bacsecretariat@raf.co.za quoting the bid number on the subject line RAF/2026/00025 on or before the closing date and time.

Tender Documents

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Recommended Certifications

Documents commonly required for South African government tenders. Check the tender requirements for the specific list.

Tax Clearance Certificate
B-BBEE Certificate
Company Registration (CIPC)
CSD Registration
SBD Forms
Proof of Banking

Contact Information

Road Accident Fund

Shadi Matlou

bacsecretariat@raf.co.za

012-649-2030

2 Eco Glades Office Park 420 Witch-Hazel Avenue, Centurion, Pretoria, 0046

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Telecommunications

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