Active
Request for Bid (Open-Tender)
Compulsory Briefing
THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.
National Youth Development Agency
RFP2026/05/NYDA
National
Published 04 Sep 2026
At a Glance
TENDER TYPE
Request for Bid (Open-Tender)
DELIVERY LOCATION
7 Naivasha Road-Sunninghill-SANDTON-2191
ORGANISATION
National Youth Development Agency
CATEGORY
Information service activities
E-SUBMISSION
No - Physical
PROVINCE
National
Important Dates
Tender Published
04 Sep 2026
Briefing Session (Compulsory)
17 Sep 2026 at 10:00
Microsoft teams online
Microsoft teams online
Closing Date
07 Oct 2026
32 days left
Tender Description
THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.
Key Requirements & Special Conditions
N/A
Briefing Session Compulsory
Attendance is compulsory. Failure to attend will result in disqualification.
Date & Time
17 Sep 2026 at 10:00
Venue
Microsoft teams online
Recommended Certifications
Documents commonly required for South African government tenders. Check the tender requirements for the specific list.
Tax Clearance Certificate
B-BBEE Certificate
Company Registration (CIPC)
CSD Registration
SBD Forms
Proof of Banking
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